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Winter Sale! Get 5% Off with Code WINTERSALE
Winter Sale! Get 5% Off with Code WINTERSALE

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(800) 557-5160

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Low Price Guarantee

Our Price Matching Policy

Ensuring the Best Prices

At Shop Mini Splits, we are committed to providing you with the most competitive prices online. We maintain close partnerships with our suppliers to establish minimum advertised pricing guidelines for all our competitors. This means that every other online store selling the same product is expected to offer it at the same price.

Price Match Guarantee

If, within 30 days of your purchase, you discover another online store offering a lower price for the same product, please bring it to our attention. We will promptly contact the brand to ensure they comply with the minimum advertised price policy. If you qualify for a refund, we will credit the price difference back to your credit card.

Your Confidence Matters

We want you to shop with absolute confidence, knowing that you are receiving the best possible price for the product. If you find that our own website has reduced the price of the item you ordered within 30 days of your purchase, we will also refund the price difference.

Requesting Your Partial Refund

To request a partial refund, simply follow these steps:

  1. Email us with links to the product on both our website and our competitor's website.
  2. Ensure that you make this request within 30 days from the date of your order.
  3. We will process the credit accordingly and ensure that you receive the best deal possible.

Limitations of Our Price Match Guarantee

While we are committed to providing competitive pricing, our Price Match Guarantee does come with certain limitations:

  • You must purchase the item from our website before requesting the Price Match Guarantee.
  • Promotions such as rebates, holiday sales, and "buy one, get one free" offers do not qualify.
  • The item must be in stock on the competitor's website.
  • The competitor must be an online store and may not have a physical retail location.
  • The website in question cannot be a discounter or auction site (e.g., eBay, Overstock, Walmart, Amazon, etc.).
  • The competitor must be an Authorized Retailer of the product.
  • Our Price Match Guarantee includes both the item price and shipping charges but excludes sales tax.

Contact Us for Price Match Inquiries

If you have any questions or wish to confirm whether we can price match a product before making your purchase, please reach out to us. We are here to assist you in securing the best deals on the products you need. Your satisfaction and savings are our top priorities at Shop Mini Splits.

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